Journal of Economics & Management Science

CÁC YẾU TỐ ẢNH HƯỞNG ĐẾN Ý ĐỊNH GIA HẠN THỜI GIAN LÀM VIỆC CỦA NGƯỜI VIỆT NAM THAM GIA XUẤT KHẨU LAO ĐỘNG TẠI NHẬT BẢN

Nguyễn Thế Hùng, Nguyễn Quang Tân, Nguyễn Ánh Dương — Fri, 27 Jun 2025 00:00:00 +0700

Labor export has been playing an important role in the national economic strategy, contributing to increasing household income, reducing poverty and improving vocational skills for Vietnamese laborers. This study evaluates the current situation of Vietnamese laborers in Japan, and analyzes the factors that affect the intention to extend their working time in Japan Through interviews with 124 Vietnamese laborers in Okayama city, Japan, the results showed the following factors: age, Japanese language proficiency, income, household type, level of job satisfaction and life, and support from the Japanese government have a significant influence on the intention to extend working time in Japan. In particular, income and satisfaction with work and life are the strongest two affecting factors. This study emphasizes the decisive influence of ensuring a stable income and creating a positive working environment for Vietnamese laborers in Japan on the intention to extend working time. Policymakers for exporting labor to the Japanese market need to focus on these decisive factors to increase contract renewal rates, thereby maximizing the benefits of labor export program. In addition, improving administrative support and international relations will contribute to strengthening laborers' confidence and enhancing Vietnam's image in the global labor market.

WHAT DETERMINES THE ECONOMIC-ENVIRONMENTAL WIN-WIN IN MARINE CAGE LOBSTER FARMING IN VIETNAM

Tôn Nữ Hải Âu — Fri, 27 Jun 2025 00:00:00 +0700

This study analyzes the economic-environmental trade-off of 353 marine cage lobster farming households in Vietnam, focusing on their potential to simultaneously reduce production costs and nutrient consumption when adopting environmentally-friendly production practices. The analysis reveals that most farms can achieve a positive economic-environmental outcome. However, some farms still face negative trade-offs. To identify factors determining these positive or negative trade-offs, a binary logistic regression model was employed, where the dependent variable takes the value of 0 if production costs increased and 1 if production costs decreased as farms sought to enhance environmental performance. Results indicate that factors such as the age of the household head and farming scalloped lobsters positively influence the probability of achieving a beneficial trade-off. Conversely, overly frequent cage cleaning and greater distances from pollution sources negatively impact this probability. Consequently, the study recommends policy measures and support programs emphasizing effective farm management practices, particularly in optimizing feed use and cage hygiene, to promote sustainable lobster farming development in Vietnam.

INVESTIGATING THE RELATIONSHIP AMONG ORGANIZATIONAL JUSTICE, JOB SATISFACTION AND INDIVIDUAL JOB PERFORMANCE

Nguyễn Thị Thanh Thúy, Lê Lan Anh, Hồ Thị Thanh Thảo — Tue, 06 May 2025 00:00:00 +0700

The job performance has been a topic of significant interest and research for many decades. This research focuses on the impact of organizational justice, job satisfaction to individual job performance through a survey of 221 employees working in Binh Duong. The findings indicate that organizational justice (i.e. Procedural Justice, Spatial Justice, Temporal Justice, Interactional Justice, and Distributive Justice) positively influences job satisfaction, which in turn enhances employee job performance. Based on these findings, administrative measures are proposed to improve organizational justice and job satisfaction within the organization, aiming to enhance employee job performance.

Application of BPMN and Simulation for Personal Loan Process Improvement: A Case Study at Agribank Phu Vang

N. Long Ha, Trương Thanh Bình, Trương Tấn Quân, S. Huong Do — Fri, 27 Jun 2025 00:00:00 +0700

This study presents an integrated methodological approach combining Business Process Modeling Notation (BPMN) and mathematical simulation techniques to analyze and optimize the personal loan process at the Vietnam Bank for Agriculture and Rural Development (Agribank) - Phu Vang Branch. The research aims to design and evaluate a digitalization-based intervention strategy with objectives of enhancing operational parameters, minimizing risk variables, and optimizing customer satisfaction indices. The current (As-Is) process was modeled according to BPMN 2.0 standards, from which the “Process Digitalization” intervention scenario (Intervention Scenario 1) was developed based on process optimization principles. These models were subsequently transformed into simulation scenarios and subjected to quantitative analysis using BIMP software. Simulation results indicate that the Digitalization scenario significantly improves process performance compared to the current state. Additionally, the study conducts sensitivity analysis through simulating increased loan demand scenarios to evaluate the flexibility and adaptability of the intervention model to market fluctuations. Based on the analytical results, the research recommends that Agribank Phu Vang prioritize implementation of digitalization solutions while simultaneously preparing for market volatility. This study contributes empirical evidence regarding the effectiveness of integrated BPMN and quantitative simulation methodologies in optimizing banking and financial business processes

PHÂN TÍCH TRẮC LƯỢNG THƯ MỤC VỀ NĂNG LỰC CẠNH TRANH ĐIỂM ĐẾN DU LỊCH

Trần Thị Hồng Trinh — Tue, 06 May 2025 00:00:00 +0700

Recent studies have reported a notable increase in the volume of research on tourism destination competitiveness, reflecting the growing importance of this topic amidst globalization and the intensifying competition among tourist destinations. This study applies a bibliometric analysis to examine research trends in tourism destination competitiveness, using data collected from scientific literature available in the Scopus database. A total of 390 relevant documents were analyzed with the assistance of VOSviewer software. Co-citation and co-keyword analyses were performed to clarify the foundational theories and primary research directions in this domain. After the data filtering process, a total of 491 relevant documents were analyzed using VOSviewer software combined with Citespace to examine keywords, citations, and trends. The results identified five main clusters with detailed themes: destination competitiveness, characteristics of competitiveness, sustainable development, destination image, and competitive advantage. These clusters reflect the primary research focuses, contributing to a clearer understanding of the development drivers and strategic directions for enhancing destination competitiveness.

A STUDY ON THE IMPACT OF CORPORATE REPUTATION ON CUSTOMER LOYALTY AT MOBIFONE IN HUE CITY

Tue, 06 May 2025 00:00:00 +0700

The Vietnamese mobile telecommunications market has reached saturation, posing a challenge for businesses in finding solutions to retain loyal customers. Based on the results of the SEM linear structural model analysis with 150 elements selected by the convenience sampling method, the study indicates that corporate reputation has a direct impact on customer loyalty (standardized coefficient 0.352). In addition, corporate reputation also influences indirectly on customer loyalty through the mediating factors of perceived quality (coefficient 0.08), trust (coefficient 0.02) and satisfaction (coefficient 0.2). Hence, the study proposed several of solutions on corporate reputation, trust, satisfaction, perceived quality to increase customer loyalty.

The Impact of Job Stress on Mental Health and Occupational Commitment – A Case Study of Accounting Service Firms in Ho Chi Minh City

Vũ Bá Thành, Ngô Văn Toàn, Thắng Đào Vũ — Tue, 06 May 2025 00:00:00 +0700

This study aims to explore the relationship between job stress, mental health, and employee job commitment. The research uses Structural Equation Modeling (SEM) to analyze data from a survey of 245 employees working in accounting service companies in Ho Chi Minh City. The analysis results show that job stress negatively impacts both mental health and employee job commitment. Specifically, high job stress reduces mental health and job commitment, while mental health positively affects job commitment. These findings highlight the importance of reducing job stress and improving mental health to enhance employee commitment. The study also offers recommendations for improving the work environment and providing better mental health support to employees, which can, in turn, improve job performance and reduce turnover rates

THE IMPACT OF ONLINE SOCIAL SUPPORT ON PERCEIVED VALUE AND RESIDENTS' SUPPORT FOR TOURISM DEVELOPMENT IN CAN THO CITY

Đào Thị Tuyết Linh, Trần Hữu Tuấn — Tue, 06 May 2025 00:00:00 +0700

This study explores the support of Can Tho city residents for tourism development in the context of the information society. Using a mixed-methods approach that combines qualitative and quantitative research, data was collected through judgmental and snowball sampling methods. The data was analyzed using measurement models and structural models via PLS-SEM. The findings provide empirical evidence on the impact of online social support on residents' perceived value and their supportive attitudes toward tourism development across three dimensions: cognitive, affective, and behavioral intentions. Specifically, informational support from social networks encourages supportive actions, while peer support influences perception. Moreover, perceived value plays a crucial mediating role, significantly shaping residents' attitudes and behaviors toward local tourism development. These findings not only contribute to the theoretical foundation of tourism and social media communication but also offer practical implications for leveraging online social support to enhance awareness and promote community participation in sustainable tourism development.

TÍN DỤNG VI MÔ VÀ CẤU TRÚC CHI TIÊU CỦA HỘ GIA ĐÌNH: NGHIÊN CỨU TẠI KHU VỰC NÔNG THÔN BẮC TRUNG BỘ, VIỆT NAM

Nguyễn Thị Khánh Trang, Lê Viết Giáp — Fri, 27 Jun 2025 00:00:00 +0700

This study explores the influence of microcredit access on the living standards of rural households in Vietnam's North Central region. It assesses living standards by examining household expenditure patterns, with a particular focus on the proportion of non-food expenses to total household spending. Applying the Propensity Score Matching method to data from the 2020 Vietnam Household Living Standards Survey (VHLSS), the research analyzes how access to microcredit impacts this expenditure ratio. The results reveal that VBSP and Agribank are the primary microcredit providers in these rural areas, accounting for 72.69% of total credit obtained. Additionally, the study highlights how household characteristics—including the age of the household head, family size, gender, marital status, residency status, ethnicity, and dependency ratio—affect the likelihood of obtaining microcredit. Notably, the findings indicate that microcredit access positively influences household living standards, leading to a 2.75% to 3.725% increase in non-food expenditure share among borrowing households. These insights underscore the crucial role of formal credit in enhancing rural living standards in North Central Vietnam.

THAM GIA CHUỖI GIÁ TRỊ TOÀN CẦU VÀ ĐỔI MỚI DOANH NGHIỆP: VAI TRÒ CỦA LÃNH ĐẠO NỮ

Mạc Thị Hải Yến — Tue, 06 May 2025 00:00:00 +0700

This study investigates the impact of global value chain (GVC) participation and female leadership on firms' innovation capabilities. Employing a recursive bivariate probit model to address endogeneity concerns, the findings reveal a positive and statistically significant relationship between GVC participation and firm innovation. Notably, female leadership serves as a key driver of innovation, particularly in firms deeply integrated into GVCs. These insights underscore the necessity of reducing trade barriers, implementing R&D support policies, and fostering an inclusive environment for women in leadership roles. The study also suggests future research directions, emphasizing the need to explore organizational and marketing innovation to provide a more holistic perspective on firms’ innovation dynamics.